OUR ADVANTAGES PROVIDE YOUR VALUE
At Facility Cleaning International, we have developed and refined our competitive advantages in janitorial and custodial services throughout our history to give our clients the benefits of over four decades of experience. Our unwavering commitment to excellence allows you to concentrate on keeping your facility operating smoothly. We implement a number of processes and procedures to boost your productivity and optimize your janitorial spend.
STRICT SAFETY PRACTICES
Because operating safely is one of your top priorities, we make it one of ours, too. You have high standards when it comes to safety and we do everything possible to live up to those standards. This is evident in our impeccable record of keeping employees and customers safe throughout the janitorial process.
CUSTOMIZED MANAGEMENT SYSTEM
FCI’s proprietary Facility Cleaning International’s Operations System (FCI OS) lets us manage our labor consistency, quality and compliance. We can tailor our system to reflect your specific requirements and interface with your operational systems to proactively track, trend and resolve service issues. We can also provide customized quotes, reports, invoices and accounting information when requested.
FCI OS – IF YOU CAN’T MEASURE IT, YOU CAN’T MANAGE IT.
The janitorial industry may not be known for technology, but at FCI we use technology to help ensure that you optimize your janitorial spend. We’ve created a proprietary flexible and scalable open source system that allows us to provide you with accurate, measurable results.
We deliver custom reports that help you track every job we do for you, every location we service and every dollar you spend, no matter the size or scope of the project.
- Work Orders
- Workers on Site
USING TECHNOLOGY FOR GOOD MEASURE.
We’ll even provide detailed reports per location, so you can always know exactly what services are being performed and what services are required at each of your facilities. Because our system is cloud-based, you can access reports on demand whenever you need them from wherever you are. And your assigned FCI project manager is available around the clock to assist you.
HIGHLY TRAINED STAFF
To make sure you get the best possible service, we require that each of our team members completes a rigorous training program before they ever arrive at your location. From instilling in them the values we live by to teaching them top-tier safety and quality control best practices, our training program helps ensure that our staff treats every client and client workplace with respect and dignity.
QUALITY CONTROL AT EVERY STEP
FCI is dedicated to delivering the highest quality of services possible every single day. Our quality control process is applied to our operations, products, inventory and everything in between.
We know that you and your facility are unique and need janitorial solutions that cater to your specific requirements. We get to know your business, your people and your processes to help ensure a positive working relationship with us from the beginning and down the line.
Change doesn’t have to be painful. Our experts work directly with you to develop a streamlined solution for the transitional process.
WE HAVE A PLAN TO MAKE CHANGE EASIER.
We realize that switching to a new janitorial service provider isn’t always easy. The transition process can be complex and problems can emerge if not handled properly. At FCI, we’ve taken the time to analyze all of the steps needed during a provider transition and have created a 90day plan to mitigate any issues that typically arise. We begin by getting to know your company and your goals so we can best prepare to meet your needs. Then we analyze each of your locations to assess and understand their specific requirements, such as those related to supply chain and staffing.
And we never leave you in the dark. During the entire 90day process, we keep you informed with regular detailed progress reports. Plus, you have 24/7 access to our proprietary system that allows you to produce reports on demand, as well as a single point of contact to call for help whenever you need it. Because the more you know, the faster we can respond and prevent any possible problems.